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Shipping & Returns

Shipping

  • South Africa ONLY
  • Minimum Shipping Fee – R100 for Cape Town. Most Other Areas (except Rural): R120 Rural Areas: R210
  • Shipping to Physical Addresses ONLY
  • Cape Town based customers may collect their orders
  • Goods are shipped within 24 hours of receipt of payment. A tracking number will be sent to the customer via email

Excess Parcels

  • Though we endeavour to pack your goods to maximise the allocated space the courier bag allows please be aware that should the size of your order exceed the standard courier bag and a second bag has to be used, you will be charged separately for that bag. An invoice for the extra fee will be emailed to you and once payment is received, the parcels will be despatched.

Return Policy

  • No returns or refunds on any goods unless faulty, in which case the return shipping is for the customers account
  • No refunds on class booking fees unless the class was cancelled by Crochet Classes Cape Town
  • No refunds or replacements on crochet patterns. Please be sure to keep a backup of any patterns purchsed.

Payment Policy

  • Payfast
  • EFT
  • Goods are despatched within 24 hours of receipt of funds