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How to order

Place your order by either:

Ordering directly from the website allows you to pay with your VISA or MASTERCARD via PAYFAST or via EFT

Ordering via email or phone only allows for EFT payments

Delivery & Dispatch

  • Courier Delivery: Provided I have your items in stock, despatch will take place within 24 hours. You will be notified via email which will also contain your tracking number and the name of the courier company being used
  • Self Collect: Provided I have your items in stock, you will be notified via email with regard to an appropriate day and time for collection.

Shipping Cost

Delivery within South Africa ONLY

Courier

Cape Town: R100

Other Main Centres in South Africa: R120

Outlying Areas: R210

FREE Delivery for orders over R1500 except for Shipping to remote areas (see below)

Shipping to remote / special areas that require special delivery: Additional charges may occur in these instances. You will be contacted beforehand for confirmation of these charges

Excess Parcels:

  • Though we endeavour to pack your goods to maximise the allocated space the courier bag allows please be aware that should the size of your order exceed the standard courier bag and a second bag has to be used, you will be charged separately for that bag. An invoice for the extra fee will be emailed to you and once payment is received, the parcels will be despatched. 

Colour Disclaimer & Returns

It is important to note that actual colours purchased may differ slightly from those viewed on this site.

You have 7 days in which to return your product in its ORIGINAL packaging and in a saleable condition. Buyers are responsible for both the original shipping costs and the cost of the return shipping. Returns should either be sent via courier or registered mail as Crochet Classes Cape Town will not accept responsibility for lost or stolen items

Specially Made / Ordered Items

Pre ordered supplies (i.e yarns or accessories) as well as Specially Made Completed items will:

  • Require a deposit payment prior to the goods being ordered / made
  • Balance is required prior to despatch
  • Since these items are especially ordered for you, there are no exchanges or refunds allowed on these items

Booking A Class

  • Go to the Bookings page
  • Select the Class booking
  • Add To Cart and effect payment either via EFT or through Payfast
  • Your spot is reserved once payment is confirmed
  • An email confirmation will be sent to you

Booking A Workshop 

  • Go to the Bookings page
  • Select the Workshop of your choice
  • Add To Cart and effect payment either via EFT or through Payfast
  • Your spot is reserved once payment is confirmed
  • An email confirmation will be sent to you

Privacy & Security

Thank you for entrusting Crochet Classes Cape Town with your personal information. Holding onto your private information is a serious responsibility, and we want you to know how we're handling it.

We only collect the information you choose to give to us, and we process it with your consent, or on another legal basis; we only require the minimum amount of personal information that is necessary to fulfill the purpose of your interaction with us; we don't sell it to third parties; and we only use it as this Privacy Statement describes.